Privacy Policy

At Vape Cafe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal and non-personal information when you visit our website, create an account, or make a purchase. This data helps us improve your experience and process orders efficiently.

Personal Identification Information

We may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details)

This information is collected when you register an account, place an order, or contact us for customer service.

Non-Personal Identification Information

In addition to personal information, we may collect non-personal data, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website

This information helps us understand how users interact with our website and improve user experience.

How We Use Your Information

We use the collected data for several purposes to provide you with the best possible service:

  • Order processing: To fulfill your purchase orders and deliver products.
  • Customer service: To address your questions, comments, or concerns regarding your order or products.
  • Personalization: To recommend products and tailor your shopping experience.
  • Marketing: To send promotional emails, updates, or offers related to Vape Cafe (you can unsubscribe at any time).
  • Website improvement: To analyze website traffic and optimize our site’s performance.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help with business operations, such as:

  • Payment processors: To securely handle transactions.
  • Shipping companies: To deliver your products.
  • Customer support platforms: To manage customer inquiries.

These third-party providers are required to keep your information confidential and use it only to fulfill the services they are contracted to perform.

Data Security

We take the security of your personal information seriously. To protect your data, we use SSL encryption during the transmission of sensitive information. Access to your personal data is restricted to authorized personnel only, and we implement strict security measures to prevent unauthorized access or disclosure.

Your Rights

As a user of our website, you have the following rights regarding your personal information:

  • Access: You can request a copy of the information we hold about you.
  • Correction: If you believe the information we have about you is incorrect or incomplete, you may request that it be corrected.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements.

To exercise any of these rights, please contact us at support@vapecafe.com.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us analyze site traffic and understand how users interact with our website. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our site.

Third-Party Links

Occasionally, our website may contain links to third-party websites for your convenience. These external sites have their own privacy policies, and we encourage you to review them. Vape Cafe is not responsible for the content or privacy practices of these third-party sites.

Changes to This Privacy Policy

Vape Cafe reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@vapecafe.pk
  • Phone: +92 301 3151147
    +92 308 0001070
  • Address: Shop 11 Dastiyar Centre Gulshan E Iqbal Block 13 A Karachi

Thank you for choosing Vape Cafe!